Return & Refund Policy
At Styra, we take pride in providing high-quality, custom 3D products. Due to the unique and personalized nature of our products, we have a strict No Returns and No Refunds policy. Please review the details of our policy below before making a purchase.
1. No Returns
- All Sales Are Final: Once an order is placed and payment is completed, it cannot be returned. Our products are carefully crafted to meet your specifications; therefore, returns are not accepted under any circumstances.
- Product Descriptions: We encourage you to read product descriptions carefully before making a purchase to ensure it meets your expectations.
2. No Refunds
- Custom and Personalized Products: Due to the custom nature of our 3D products, we do not offer refunds for any purchases. Each product is made to order, reflecting the specific requirements of our customers.
- Order Accuracy: Please ensure that you double-check your order details, including color, size, and quantity, before completing the purchase. We are not responsible for errors made during the order process.
3. Damaged or Defective Items
- We take great care in ensuring that our products are of the highest quality. In the rare case that you receive a damaged or defective item, please contact us at contact@styra.shop within 48 hours of receiving the product.
- Proof of Damage: To assist us in addressing the issue, please include clear photos of the damaged or defective product along with your order number in your email.
- Resolution: Our team will assess the situation and, at our discretion, offer a replacement for the damaged item. Refunds will not be issued, even in cases of damage or defects.
4. Contact Us If you have any questions about this Returns & Refunds Policy or require assistance with a damaged product, please contact us at:
Email: contact@styra.shop
Address: Prathna Samaj, Mumbai, Maharashtra
Phone: +91 9137002139
5. Policy Changes
- We reserve the right to update or modify this Returns & Refunds Policy at any time without prior notice. The most current version will be posted on this page, and it is your responsibility to review this policy periodically.
- Your continued use of our website and services after any changes to this policy indicates your acceptance of the updated terms.