Shipping Policy

At Styra, we strive to deliver your orders in a timely and efficient manner. Our shipping policy outlines how and when your products will be delivered, including the terms for shipping partners, timelines, and costs. By placing an order on our website, you agree to the terms stated in this policy.

1. Shipping Partners

We work with multiple shipping partners to ensure the best possible delivery service depending on your location. The shipping partner for your order will be selected based on factors such as delivery location, package size, and service availability.
Once your order is shipped, we will provide you with the tracking information and the name of the shipping partner handling your delivery.

2. Shipping Locations

We currently ship our products across India. Please note that shipping availability may vary based on the specific address provided.
If we are unable to ship to your location, we will notify you promptly and provide a full refund.

3. Shipping Costs

Shipping costs will be calculated based on the delivery location, package size, and weight. The total shipping cost will be displayed at checkout before completing your purchase.
Any additional charges such as duties, taxes, or surcharges applicable in certain regions will be the responsibility of the customer.

4. Shipping Timeframes

Processing Time: All products are made to order. Please allow 7 business days for us to prepare your order for shipping.
Delivery Time: Once shipped, the estimated delivery time will depend on your location and the chosen shipping partner. In general:
- Metro Areas: Delivery is typically within 7 business days after dispatch.
- Non-Metro Areas: Delivery may take 10 business days after dispatch.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, carrier delays, or holidays.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status and estimated delivery date of your order.
For any issues or delays with tracking, please contact us at contact@styra.shop, and we will assist you in tracking your package.

6. Failed Deliveries

Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for orders that cannot be delivered due to an incorrect address or unavailability of the recipient.
If an order is returned to us due to incorrect address information or failure to receive the package, we will contact you to arrange re-shipment. Additional shipping fees may apply.

7. Shipping Delays

While we strive to ensure timely delivery, certain situations may cause delays, including but not limited to natural disasters, strikes, transportation issues, or holiday seasons. We appreciate your understanding in such cases.
If your order is significantly delayed, please reach out to us at contact@styra.shop for assistance.

8. Damaged or Lost Shipments

We take great care in packaging our products to ensure they arrive in perfect condition. However, if your package arrives damaged, please contact us at contact@styra.shop within 48 hours of receipt with photos of the damaged product and packaging.
In case of a lost shipment, please notify us immediately so we can work with the shipping partner to resolve the issue.

9. Policy Changes

We reserve the right to update or modify this Shipping Policy at any time without prior notice. The most current version will be posted on this page, and it is your responsibility to review this policy periodically.
Your continued use of our website and services after any changes to this policy indicates your acceptance of the updated terms.

10. Contact Information If you have any questions about this Shipping Policy or require assistance with your order, please contact us at:

Email: contact@styra.shop
Address: Prathana Samaj, Mumbai, Maharashtra
Phone: +91 91370 02139