FAQ's
What makes Styra products eco-friendly?
Our polymer décor is designed for longevity and reusability, reducing the need for disposable or short-life décor. The materials are recyclable, and we use minimal packaging made from cornstarch and sugarcane waste.
What are your customer-service hours?
Our support team is available 24/7 via email, WhatsApp, and phone. You can also message us anytime through the site’s chat, and we’ll get back to you during our working hours.
What are the shipping charges and free-shipping thresholds?
Shipping is free on all orders above ₹799. For orders below that, a nominal shipping charge (visible during checkout) is applied based on your delivery location.
How can I track my package?
Once your order is shipped, we’ll send you a tracking link via email and SMS/WhatsApp. You can also track your order by logging into your account on styra.shop and heading to the “My Orders” section.
Do you have a loyalty or referral program?
We’re working on launching a Styra Loyalty Program! In the meantime, follow us on Instagram and WhatsApp for early access, discounts, and referral benefits that we roll out during campaign periods.
What materials are your vases/pots/clocks made of?
Most Styra décor items are crafted from premium-grade polymer, a durable, lightweight, washable material. Also Our clocks use silent sweep mechanisms.
How do I clean and maintain polymer décor pieces?
Cleaning is easy—just wipe with a soft, damp cloth. For deeper cleaning, use mild soap and water. Avoid abrasive scrubbers or harsh chemicals to maintain the color and finish.
Doyou offer wholesale pricing?
Yes, we offer bulk and wholesale pricing for retailers, interior designers, and gifting partners. Email contact@styra.shop or WhatsApp us with your requirements, and our team will get back with a custom quote.
Is my payment information secure on Styra.shop?
Yes, your data is protected with SSL encryption and payments are processed through trusted, PCI-compliant gateways like Razorpay or PayU. We never store your card details.
Can I cancel or modify my order after placing it?
Yes, you can cancel or modify your order within 2 hours of placing it by contacting us via WhatsApp or email. Once the order is processed or shipped, changes may not be possible. We always recommend reaching out quickly if you need adjustments.
